frequently Asked Questions
Is your research compliant with securities regulation?
Yes. We comply with applicable U.S. securities laws for publishing investment research. Our content is for informational purposes only and is not tailored to any specific investor.
How is your research delivered?
We utilize a digital rights management software vendor to provide viewing access.
Once purchased, you will receive access to our research from a message sent to the email address provided. You are also able to access the research through our website by logging into your account. The username is the email address provided and upon checkout you will be prompted to create a password.
Why am I unable to download and view the document in Adobe PDF?
Due to the premium nature of our research, it is critical to our paying clients that we restrict unauthorized access. Therefore, we utilize a third-party software solution that provides secure document viewing.
Why am I unable to print the document?
For confidentiality, we restrict the ability to print our research.
Why am I unable to view the document on multiple devices?
For confidentiality, we restrict accessing documents on multiple devices. Please ensure that you continue to have access to the device that you initially logged in to the research with.
How is payment handled?
Payments are processed securely through a third party encrypted checkout system. We accept major credit cards.
What is your refund policy?
Due to the digital nature of our research, all sales are final. Please review our Refund Policy for further information.
Does Cypress Lakes PEM provide financial models?
Our research includes financial and valuation models. We do not provide Excel versions of our financial models.
